Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.
At B Pramanik & Associates, we strive to provide high-quality legal services to all our clients. We understand that in some cases, our services may not meet your expectations. Please read the fine prints of each deal before taking the services. If you are not satisfied with the legal services provided B Pramanik & Associates, we offer the following refund policy:
Cancellation Policy
If the customer changes its mind for the services taken, we will not be liable to cancel the service. In case customers ask us to hold the processing of the service, we shall hold the fees paid for a period of 1 year from the date of payment.
Before processing any refund, we reserve the right to make best effort to complete the service. In case, of non completion of services post receipt of refund request, a cancellation fee of 20% + earned fee + fee paid to government or any third party would be applicable.
Non-Refundable Fees
Please note that certain fees paid to B Pramanik & Associates may not be refundable, including but not limited to filing fees, court fees, and expenses incurred on your behalf.
N.B.: Consultation Fees / Professional Fees are non refundable as we provide legal consultation services with our efforts, knowledge and valuable time.
Refundable Fees
In cases where fees are refundable, B Pramanik & Associates will issue a refund based on the following criteria:
- Service not rendered: If B Pramanik & Associates has not provided any legal services to you, we will issue a full refund of any fees paid.
- Unsatisfactory service: If you are not satisfied with the legal services provided by B Pramanik & Associates, you may request a refund immediately after receiving the services. The refund amount will be calculated based on the nature and extent of the unsatisfactory service provided.
- Duplicate payment: If you have made duplicate payments, we will issue a refund for the excess payment amount.
Refund Policy
We will refund the money only in case we fail to provide service to our customers from our end post our internal investigation. Applicant need to apply for the same via email atΒ info@bpramanikassociates.com
Refund will not be provided to the user, once it is earned by the company, because of the time and energy invested by our manpower for their work done, which is not returnable. So basically, all the processing fees, payment gateway charges, admin fees, and cost of resources for the work done, will be deducted. In short, further, we canβt refund any money which is paid to government bodies, such as filing fees or taxes, or to other third parties with a role in processing your order.
Refund Process
To request a refund, please contact B Pramanik & Associates by email or phone. We will review your refund request and respond within 10 business days. If your refund request is approved, we will issue the refund within 30 days of the approval date.
Force Majeure
Online Legal India will not be considered responsible if there is a breach of its satisfaction guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a βForce Majeure Eventβ).
This refund policy is subject to change without prior notice. Clients are encouraged to review the refund policy periodically for any updates.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at:
B. Pramanik & Associates Law Firm
