You can claim for compensation from consumer court
Consumer Protection Bill was introduced in Lok Sabha in 2019 replacing the Consumer Protection Act, 1986. The bill has defined customer rights including the following:
The CCPA can impose a penalty of up to Rs 10 lakhs and two-year imprisonment for misleading or false advertisement. The fine may be extended to Rs 50 lakhs and the imprisonment may extend to five years.
As per this new rule, consumers are allowed to file a complaint from anywhere be it home, office or anywhere else.
In case any loss is caused to a consumer due to a defective product, the consumer can file a complaint against the manufacturer or the service provider and ask for compensation. The manufacturer or seller would be held liable if the product does not confirm to express the warranty.
You can claim for compensation from consumer court
You will receive assistance from Consumer Complaint experts of Online Legal India
The complaint can be filed from mobile/computer
You can send legal notice to the company
It can be done from any location i.e. home, office or vacation trip
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We have created the system of HAPPY CODE to measure customer satisfaction. As part of this, our customers are sent a unique alphanumeric code, consisting of 8 characters. We track customer satisfaction by asking the clients to share their happy codes with our agents only if they are generally pleased with our services. Since we are a customer-centric company always prioritizing the success of our clients, the HAPPY CODE program helps us to gauge the customers’ happiness and loyalty in our products or services.
When a customer is unsatisfied by the service of any service provider or seller, when defects are detected in concerned products or service or when a customer is cheated by a seller, then a complaint can be filed from the consumer’s side.
If anyone is not satisfied with the decision of the National Commission then according to Revision Petition, he or she can file a Special Leave Petition in the Supreme Court within a period of thirty days, which is the limitation period mentioned in the Consumer Protection Act.
When a complaint is made against a person and that person fails to comply with State or National Commission’s decision, he or she shall be imprisoned for up to one month that might extend to three years.
Obviously a consumer can claim compensation from a company depending on the case and on condition he can prove it in the court.
Here one has to provide with the details of the applicant as well as the fraudulent company. We will help in taking strict actions against the service provider by sending legal notice to the company. The customer just needs to choose from the package options.
Yes you do need evidence in order to support the complaint you file. The evidence should be legible and read without any problem.
You can make the payment through Debit Card, Credit Card, Netbanking and Paytm.
The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.
Accordingly, within 21 days from the date of admission of the complaint, the District Consumer Disputes Redressal Commission should send a copy of the complaint to the opposite party, directing him to give his version within 30 days or such extended period not exceeding 15 days
Legal Notice for Consumer Case is required when a consumer has been cheated by a seller. A legal notice under the Consumer Protection Act is a shield protecting the consumer and enforcing their basic rights. You can send a consumer legal notice, under Section 80 of the Act.